Reference

Terms & Conditions For Your mauwd Account

mauwd Terms & Conditions set the rules for opening, using and closing your account, including wallet checks through DANA, OVO, GoPay and QRIS.

Indonesia accessAccount verificationWallet recordsPolicy changes
mauwd Terms & Conditions For Your mauwd Account
HELP WITH TERMS

Get Clear Answers Before You Continue

A question about the Terms & Conditions should not leave you guessing about your next account step.

Policy questions Send the section title or clause that concerns you through the support route shown…
Wallet status If a DANA, OVO, GoPay or QRIS receipt does not match the account record…
Account access A stalled phone verification or login check belongs in the account support path beside…
RECORDS AND CONTROL

How We Apply These Account Rules

We apply these Terms & Conditions through identifiable account actions rather than hidden changes.

Data handling

The details you enter for account creation and phone verification are used to operate access and check requests under these Terms & Conditions. We do not ask you to submit unrelated information when a specific account action can be checked from its existing record.

Cookie choices

Cookies can preserve session settings and help us understand whether a policy page or account step loads correctly. Your browser controls provide a way to manage them, although changing cookie settings may affect login continuity or the display of account notices.

Account security

Keep your password and phone details private, and contact support if an account action was not yours. We may pause a sensitive change until the account record or phone verification is checked, as required by the security terms.

Payment matching

A receipt from DANA, OVO, GoPay or QRIS is matched against the account details and transaction reference you provide. Bank transfer and virtual account checks follow the same ownership principle, so another person's wallet should not be used for your account.

Record retention

We keep account, payment and support records for the period needed to operate the service, resolve disputes and meet applicable obligations. When you ask about retention, include your account identifier so we can locate the relevant record without exposing another account's details.

Change requests

To request a correction, access a personal record or ask about account closure, use the contact path displayed after login. We may verify your identity before making a change, and we will explain any restriction required where local law permits.

Terms & Conditions Questions From Indonesia

The answers below focus on the Terms & Conditions actions that affect an Indonesian account: eligibility, identity checks, wallet ownership, policy changes and requests for personal records. If your situation involves a specific receipt or login message, keep that reference ready when contacting support through the account route. Where local law permits, we will explain the applicable step without replacing the written terms.

They cover account creation, phone verification, login security, acceptable account use, payment matching, withdrawals, policy changes, cookies, record retention and contact requests. They apply when you access areas such as Live Dealer Lobby, rocket168 or Royal Fishing, subject to local eligibility rules.

Account access depends on local law. You must submit accurate account details and complete the phone verification step before access is approved. If your location or circumstances create a restriction, the terms apply to that decision and support can explain the relevant account message.

Matching details help us connect a payment receipt to the correct account and reduce disputes over ownership. The same rule applies to OVO, GoPay, bank transfer and virtual account activity. If a receipt is not recognised, send its reference through the cashier support path.

A withdrawal request may require account, payment and phone details to be checked before processing. We use the available transaction record to confirm the requested route, and we may ask for clarification when the destination does not match your account history.

Yes. Use the account contact path to request access, correction or closure, and identify the detail you want changed. We may verify your identity first. If a record must be retained for a stated legal or dispute reason, we will explain that restriction.

Updated wording will appear in the policy area connected to your account, with the effective detail shown alongside the change. Read the new text before another transaction or lobby visit. Where local law permits, continued access after the effective point follows the revised terms.

Use the support route displayed in your account and include the clause, account step, receipt reference or verification message involved. This lets us trace the issue to the right record. We will explain the applicable process and any further request needed.